WPMD Cares

WordPress Maintenance & Support Plans

We like to call these monthly care plans because we take care of your website.

WordPress Maintenance

$50.00month
  • Up-time monitoring
  • Blacklist monitoring
  • Page-speed monitoring
  • Software Updates
  • Security Firewall
  • Malware Scanner
  • Image Compression
  • Nightly Backups
  • Content Updates
  • Monthly Report

WordPress Support

$100.00month
  • Up-time monitoring
  • Blacklist monitoring
  • Page-speed monitoring
  • Software Updates
  • Security Firewall
  • Malware Scanner
  • Image Compression
  • Nightly Backups
  • 1 Content Update
  • Monthly Report

WordPress Management

$200.00month
  • Up-time monitoring
  • Blacklist monitoring
  • Page-speed monitoring
  • Software Updates
  • Security Firewall
  • Malware Scanner
  • Image Compression
  • Nightly Backups
  • 1 Weekly Content Update
  • Monthly Report

WordPress Maintenance Plan Features

All of the features & benefits of my WordPress maintenance plans explained in plain English.

Up-time Monitoring

I will check to see if your website is online every 5 minutes. If the website goes down we will confirm if it’s because of server problems, security problems or software problems. So many businesses find out their website is down from their clients, don’t let this happen to you. If your website repeatedly goes offline, you won’t only lose potential sales but damage your website’s “quality reputation” in the eyes of Google and the like.

Blacklist Monitoring

Daily blacklist checks to ensure that your server, website and your domain name are on the list and if they are, I will get them off the blacklist. Having your domain name on the blacklist could mean having all your sent emails go to spam. Similarly, if you’ve been sending out mass emails without using a proper newsletter service, your website may be removed from search engines or worse, it may still appear with a label warning users that your site is unsafe.

Page-Speed Monitoring

The speed of your website may vary based on the amount of traffic you are getting and any errors that might be causing a bottleneck in the page-load such as broken images and broken links. I will check your site’s code monthly to make sure it stays lean and clean. In some cases, it may simply mean that you’ve outgrown your server and it’s time for a faster system. This usually means the number of visitors to your website has grown!

Software Updates

Like the operating system on your smartphone or computer, updates are released every so often. If you neglect these updates for too long your site may experience compatibility issues, security risks or worst yet, if done improperly, the whole website could break. Think of it this way, without a regular oil change for your car, bad things happen. As they say, a little regular maintenance can save you a ton of cash from having to do repairs later.

Security Firewall

A firewall is similar to having a security guard. It monitors all the visitors to your website, both humans and robots. Should there be any suspicious activity such as too many failed attempts to log into the website or trying to access files that don’t exist… these are clear signs of a hacker trying to break in and the firewall immediately kicks them off the server and bans them from returning. Hackers seldom break-in on their first attempt which is why a firewall is invaluable.

Malware Scanner

Given the fact that WordPress is “open-source” (free to the public) there are shady people who find ways of infecting free plugins and free themes. After all, you get what you pay for… this is why it’s a good idea to have a daily scan of your website for malware. If a search engine like Google finds malware on your site, you can count on them removing your website from their search results. If a client who visits your site has their computer infected… you get the picture; better safe than sorry.

Image Compression

One of the most common causes of slow page speed is oversized images. The average user simply uploads images straight off their camera not knowing that images should be kept to a file size smaller than 300 kb (ideally 100 kb) let alone know how to use something like photoshop to compress the file size. With a care plan, I will configure an image compressor on the back-end of your website that will automatically resize and compress your images to fit your pages perfectly ensuring that your images never slow down your website.

Nightly Backups

Have you ever lost the images on your phone? I bet you were thankful you had them backed up or devastated because you didn’t back them up. This is why I recommend a nightly backup of your website. It’s not just content you post but also sales orders, product inquiries and any other data you may collect from your visitors. Last but not least, is knowing how to restore a backup without losing any new data that was created since the most recent backup. Rest assured that if a backup needs to be restored I’ll make sure new data isn’t lost.

Content Updates

Also known as “content management” some of our plans include content updates. Depending on the nature of your business you may need a monthly update such as posting a new offer, adjusting prices or removing products that are no longer offered. In some cases, if you have a more vibrant website you may need to post a weekly announcement, new blog post, etc. If you don’t have the time I’m here to help. If you rather learn to do it yourself, take a look at my WordPress training packages. I’ll even show you how to optimize it for SEO as well.

Why bother buying a WordPress Maintenance Plan?

Do you have a car? What happens if you fail to get a regular oil change? How long can you go without an oil change?

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

All Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.

More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

Do It Yourself?

Keeping your website up to date, backed up and secure can be time-consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff & partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

Generic Help

Yes, there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.

Personalized Help

When it comes to your WordPress website, I familiarize myself with the code and all of the variables and combinations of things that hang together to make it work. I also know what the latest innovations are with WordPress as well. I’ve been using it for 10 years and all of the 400 + websites I’ve built are built with WordPress. That said, I’m in a better position to keep your website up and running and open for business, so I’m now offering WordPress maintenance plans.

What Is The Offer?

I’ll do all the nitty gritty things you don’t want to so you can just enjoy being a superhero to your audience. Think of me as your right-hand man.

I will perform all the small tasks on your website throughout the month to make sure every piece of content and code is perfect. Side note, small tasks refers to anything that takes less than 30 minutes which for the most part means content changes and not design or development.

The Upside

Buying one of these plans means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself. Moreover, the minimum cost of any request without one of these plans is $100 but with one of these plans you won’t get billed $100 for each request or have to wait for days or weeks, you’ll get support within 2 business days.

The Waiting Room

It’s true. Like Doctors in the 70’s and Accountants in the 80’s, good web developers are booking weeks if not months in advance and it doesn’t look like that’s going to change in a hurry.

The Investment

Every website should have a clear goal such as attract new customers, support existing customers or even support staff members. Whether it’s e-commerce, event management, e-learning or product research, your website has a purpose and it’s imperative that the user-experience facilitates it.

These plans are designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives. After all, your website is more than just a pretty web page, it’s your brand, it’s your sales force, your customer service & your baby.

If you fail to take care of your website, your website will fail to take care of you.

How It Works

1 – Pick A Plan

If none of the plans on this page meet your needs we can offer you a customized plan. If you’re not sure what plan you need, reach out for a free over the phone consultation.

2 – Submit Request

Placing an order is easy and we’ll get it processed within 2 business days if not sooner. Simply fill out the order form with your contact details, website URL and billing address.

3 – Setup Subscription

Once I’ve received your request, I’ll send back a link to activate your subscription. All you’ll need to do is input your credit card information like you would with your web hosting company.

Frequently Asked Questions

What is the cancellation policy?

You are free to cancel anytime before the next billing cycle.

What is the refund policy?

All sales are final.

Can I upgrade/downgrade my plan?

You are free to upgrade or downgrade your plan at anytime before the next billing cycle.

What are the constraints for content updates?

If your request for a content update exceeds 30 minutes, such as creating a new page layout rather than merely updating one, you will be given an estimate before we proceed.

What are your hours of operation?

Office hours are 9 am to 5 pm Monday to Friday in the eastern timezone. If you are on one of our support plans we are on-call 24/7 with a next business day response time unless there is an emergency.

Ready to get started? Have a few more questions?