WordPress Support

WordPress Support

Are you not using a WordPress Managed web host that handles all of your upgrades and backups? Are you stuck trying to figure out how to make something work? Have you lost hours trying to find the answer online? What’s your time worth? What’s your sanity worth? 9 times out of 10 the answer is short and sweet but sadly the same is not true for finding it. So whether you’re looking for ongoing support or a one-time fix, you can count on speedy WordPress support when working with the WPMD.

What is it going to cost?

The minimum for a support request is $100 which covers the first hour of service. On average, this can resolve multiple problems or one big problem. If you’re looking for on-going support, we can open a monthly support retainer for as little as $100/month

What’s included?

We can do everything from debugging, content management, upgrades, installations and maintenance. The choice is yours!

What is the response time?

Generally speaking, we respond by the next business day and take 1-2 business days to resolve your issue, assuming it’s a simple task and not something elaborate like rebuilding your website.

Is WordPress training available?

Yes it is! We can even use your website as part of the training to kill two birds with one stone!

WordPress Training is available online with a live call using a service like Skype or Facetime along with a screen sharing app like Join.me – training is typically booked in 1-3 hour blocks so as not to overwhelm you with too much all at once.

If what you’re looking to learn cannot be covered within one session, then we can schedule as many sessions as required at a pace that works for you; once per week, once per day or even once per month. Although subject to availability, it’s entirely up to you.

WordPress Help & Support

Book an appointment to request WordPress Support

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